"Working with Derek proved to be such a positive experience. We will without hesitation highly recommend Derek and his services to all our friends, family and associates."
"Working with Derek proved to be such a positive experience. He took the stress out of negotiating a mortgage for us and also for a number of other family members.
Once we commenced working with Derek, we knew that we were in excellent hands. Derek worked diligently for us, he worked around our schedule, always kept us up to date on everything, and ensured that everything was done in a timely manner to secure our mortgage.
We are very grateful for everything Derek accomplished for us and very thankful to our Realtor for recommending Derek to us. We will without hesitation highly recommend Derek and his services to all our friends, family and associates."
Heinrich & Helena Friesen,
Aylmer, Ontario.
"Derek has been our mortgage broker since January 2006 and has remained with us as not only our broker but our friend. Derek's reputation for being a caring person is without question and we take much pride in highly recommending Derek and his services."
"Derek has been our mortgage broker since January 2006 and has remained with us as not only our broker but our friend. Last April tragedy struck as our house burned down. Not knowing what to do we did everything through our insurance company. 3 months later we were still without our home and getting nowhere with the insurance.
After months of frustration we called Derek who told us that he was not aware or informed of our loss and told us to get to his office immediately. Upon our arrival Derek took over for us and for the next 6 months did all the required paperwork and each time the insurance rejected it and Derek would re-do it again for a total of 5 times. He acted on our behalf in everything from securing us a new mortgage, to working with our builder to negotiating with our mortgage company, and fighting our insurance company.
ResMor Trust was very helpful and understanding and they were very generous in eliminating our penalties and giving us a new mortgage with a much lower rate. As it was getting close to Christmas and we really did not have any money because we did not yet have any settlement from the insurance company, Derek saw to it that our whole family was well taken care of, especially our children and even my wife and I were looked after. He personally took on this Christmas undertaking and his two grandchildren bought our children gifts also. He even got ResMor involved.
Now Derek has once again taken on the insurance company. He has been doing this now for 6 months and we are finally hoping to see our insurance money for the much needed furniture and Derek also arranged for a local furniture dealer, Elgin New & Used Furniture, to discount us 30% and they have also worked with us closely.
Derek has gone way beyond what anyone would have done and he has done all this because he truly cares for people, especially those who are on hard times. Without all his help and at no charge to us at all we would not have our new home, and we would not have had a Merry Christmas.
Words alone cannot express our heartfelt appreciation and thanks for everything he has done. Thanks also to ResMor Trust and Elgin New & Used Furniture.
Derek’s reputation for being a caring person is without question and we take much pride in highly recommending Derek and his services."
Pedro and Maria Fehr,
Brownsville, Ontario.
"In my eyes, Derek does not do what he does just for the sake of money. He does so with care and concern for all who come to him and he wants to be there for all who need him. He has been a true friend and financial and mortgage advisor to not only myself and my family, but to many others we personally know."
"Derek Rowley has been my family's Mortgage broker for 7 years now and has taken very good care of my parents and my brother with regards to their mortgages.
As a single person who teaches, I spoke with my parents about buying my first home so of course they sent me to Derek.
As we were going through the process I was shocked to find out that someone else had used my name in the past and had managed to have their name on my credit bureau. There were some major discrepancies with my Social Insurance Number, date of birth and my address and not to mention that my credit cards were not showing as being reported. The biggest shock was the person on my credit bureau had bought a home and defaulted and the bank placed a judgment against her and all this showed on my credit bureau. All of this was brought to light in October 2009.
My parents suggested I solicit Derek’s assistance and he went right to work on my behalf. When local branches refused to help me out, Derek went to the top of the chain and a few days later the bank VGP contacted me and we are now well on our way to a resolution.
In my eyes, Derek does not do what he does just for the sake of money. He does so with care and concern for all who come to him and he wants to be there for all who need him. He has been a true friend and financial and mortgage advisor to not only myself and my family, but to many others we personally know."
Katharina Peters,
Delhi, Ontario.